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Quiz issues

Use this guide when an AtomicQuiz path does not work, a visitor reaches the wrong step, quiz leads are missing, or a cloned/template quiz behaves differently than expected.

Quiz pages are structured differently from regular pages. The save-time validation expects exactly one Interactive Quiz component on a quiz page, and quiz flow connections are stored on the quiz steps and supported elements.

Quiz flow checklist​

  1. Test every question path.
  2. Confirm each question has the expected answers.
  3. Confirm each answer leads to the right next step or result.
  4. Check buttons, text, images, and quiz options that trigger quiz-step navigation.
  5. Check required lead fields.
  6. Publish after editing.
  7. Test the live quiz, not only preview.

Quiz will not save​

If a quiz page will not save or behaves like a broken quiz page, check the page structure:

  • The quiz page should contain exactly one Interactive Quiz component.
  • Extra nested or duplicated Interactive Quiz components can be blocked.
  • Imported or cloned quiz sections may need cleanup before saving.
  • Templates are starting points and still need every step reviewed.

Atomicat can normalize some nested quiz structures, but it blocks quiz pages that end up with zero or more than one Interactive Quiz component.

Results look wrong​

If visitors reach the wrong result:

  • Review answer logic.
  • Review quiz flow connections visually.
  • Check skipped questions.
  • Test one path at a time.
  • Confirm result pages or final CTAs are still active.
  • Republish after changes.

If only one path is wrong, start from the exact answer sequence the visitor used and inspect the source step, answer option, and target step.

Quiz leads are missing​

Check:

  • Lead capture step is included in the quiz flow.
  • Required fields were completed during testing.
  • You are looking in the quiz leads area, not only form leads.
  • Date filters are not hiding the lead.
  • The live quiz was used for the test.
  • Webhook delivery did not fail if the issue is external delivery.

Webhook delivery fails​

Quiz lead capture and quiz webhook delivery are separate checks. If the lead is visible inside Atomicat but missing in another tool:

  1. Open quiz webhook management.
  2. Check webhook status, payload, response, and retry count.
  3. Confirm the destination URL is online and accepts the payload.
  4. Confirm the webhook API key was not regenerated without updating the receiver.
  5. Resend a failed webhook after fixing the receiver.

Template issues​

Templates are starting points. After choosing a template, review every question, answer, result, and CTA before launch.

If a template or clone has unexpected layout or flow behavior, check both the visual builder and the quiz flow view. Imported content can look correct visually while one answer still points to the wrong next step.

Troubleshooting checklist​

  • Test the same path in preview and on the live published URL.
  • Use a fresh browser session so old form values do not hide lead-capture issues.
  • Check desktop and mobile layouts, especially for multi-column answer options.
  • Confirm the final CTA, checkout link, redirect, or result page is still active.
  • If the quiz was cloned, review every imported image, form field, and script before publishing.

Frequently asked questions​

Why does my quiz stop before the result?

A path may be missing a next step or result. Test the exact answer sequence and review that branch.

Why are quiz leads not in form leads?

Quiz leads and form leads can be managed separately. Check the quiz lead list.

Why does Atomicat say only one Interactive Quiz is allowed?

Quiz pages are expected to contain exactly one Interactive Quiz component. Remove duplicated quiz components or rebuild the imported section so the page has one clean quiz structure.

Why did a cloned quiz behave differently?

Cloned or imported pages can include unsupported structure, scripts, or nested quiz blocks. Review the quiz flow and publish only after every path is tested.